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Consumer using collect plus
Group offer

Parcel collection and delivery

The Collect+ parcel delivery service, a joint venture between PayPoint and Yodel, enables mail order and online retailers to offer their customers the option of having their goods delivered to or returned via a participating PayPoint retailer and allows customers to send their goods via a participating PayPoint retailer.

UK map with collect+ locations

The Collect+ store network is made up of over 5,800 PayPoint retailers, so wherever you are, there’s a good chance that one of our stores is nearby.

Simple, local, accessible

Mail order and online retailers can offer their customers the option of having their goods delivered to a participating PayPoint retailer, thereby avoiding failed delivery and subsequent, inconvenient trips to the carrier’s depot; consumers are able to return unwanted mail order goods and online purchases through participating PayPoint stores; small businesses can despatch their goods at a PayPoint retailer for delivery to another PayPoint retailer nominated by the customer; and consumers can send parcels to each other via PayPoint retailers, or directly to the recipient's home. Collect+ is used by a wide range of mail order and online retailers and is a preferred option on eBay.

Our retailers

More than 300 online and multichannel retailers are live with with Collect+, including some of the most respected customer service leaders , including ASOS, John Lewis, Schuh, New Look, Boden, House of Fraser, ASDA Direct, Very, Estee Lauder, Fat Face, Urban Outfitters, Amazon, BT, 3 and Vodafone.

Some of the most respected customer service leaders are a part of our network of retailers: