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Retail payments and services

Our retail network

PayPoint retailers deliver exceptional customer service, which is reflected in our customer survey where 87%*of PayPoint customers said they enjoy visiting their local store. 

customer satisfaction illustration

Our overall customer satisfaction is an impressive 87%

We have over 29,000 local shops across the UK (including The Co-operative, Spar, McColls, Costcutter, Sainsbury’s Local, Tesco Express, One Stop, Asda, Londis and thousands of independent stores), where it processes energy meter pre-payments, cash bill payments, mobile phone top-ups, transport tickets, BBC TV Licences, cash withdrawals and a wide variety of other payment types.

We are widely recognised for our leadership in payment systems, smart technology and consumer service handling over 818 million transactions from 10 million regular weekly customers for more than 1,500 clients.

*Satisfaction results based on PayPoint customer satisfaction survey, Ipsos Mori 2014