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If you've used PayPoint to make a payment and have a query about your bill, account or service, please contact your bill issuer or service provider directly. Otherwise, please carry on and complete the form.

If you are notifying us of a new Change of Ownership (COO), please visit our COO page. Otherwise, please carry on and complete the form.

We will contact you about your request and about services we provide to you or you provide to us. We will not sell your details to third parties for marketing purposes. Please see our Privacy Statement at the bottom of this page for more information on how we use your personal data.

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Get in touch

  • Media/press enquiries

    MHP Communications

    +44(0)203 128 8747, paypoint@mhpc.com

    Finsbury

    +44(0)207 251 3801, paypoint@finsbury.com

  • Client enquiries

    New business & sales

    clientprospects@paypoint.com

    Advertising opportunities

    stephenpalmer@paypoint.com

  • Retailer enquiries

    Information, enquiries & support

    enquiries@paypoint.com

    Contact Centre opening hours

    Monday - Friday 8am - 8pm, Saturday 8am - 6pm, Sunday 10am - 4pm

Our offices

  • Head office: Welwyn Garden City, UK

    1 The Boulevard Shire Park, Welwyn Garden City, Hertfordshire, AL7 1EL, UK

    T. freephone 0800 310 0000

  • Bucharest, Romania

    SC PayPoint Services SRL, Piaţa Charles de Gaulle nr. 15 etaj 16, sector 1, Bucureşti, Romania

    T. +4021 409 1400