With Royal Mail and Collect+, you can now manage your parcels where it’s most convenient - right at your local shop!
With Royal Mail Shop Over the Counter you can buy Royal Mail Tracked 24-hour or Tracked 48-hour postage in-store, get your label printed at the counter, and send your parcel straight away – quick, simple and reliable.
The popular Collect+ service lets you pick up online orders, drop off returns, or send parcels with ease. With thousands of Collect+ locations nationwide, you’re never far from a trusted Collect+ parcel point.
Something went wrong. Please try again.
You can use our store locator to find a PayPoint store offering Royal Mail and Collect+ services near you.
Yes. Collect+ partners with major platforms like Vinted and eBay, so you can collect your online orders at your local PayPoint store.
Most PayPoint stores are open 7 days a week, early until late. Store hours may vary, so check with your local shop.
Yes, all Collect+ services come with parcel tracking, so you’ll always know where your item is.
Yes. With Royal Mail Shop Over the Counter you can buy Tracked 24-hour and Tracked 48-hour postage in-store. Your label is printed at the counter, so you don’t need to prepare one at home.
Tracked 24-hour aims to deliver your parcel the next working day, while Tracked 48-hour aims to deliver within two working days. Both services include tracking and proof of posting for peace of mind.